Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
You will receive a password and account designation upon completing the app’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the App. Limited reproduction and copying of the content of the app is permitted provided that Groci.online ’s name is stated as the source and prior written permission of Groci.online is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the app is not permitted.
You agree and undertake that when using a Service, you will not:
1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
3. Conduct or forward surveys, contests, pyramid schemes or chain letters;
4. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
5. Any information provided by you on this site shall not be misleading in any way
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others.
Groci.online reserves the right to offer the discounts/promotional offers to any Groci.online customer of its own choice and shall not be held liable to any customer for not offering the same. The discounts/offers have been made available at the sole discretion of Groci.online and are subject to change / amendment / modification from time to time. Groci.online at its sole discretion, may at any time discontinue the discounts/offers without assigning any reasons or without any prior intimation whatsoever.
The participation in discounts/offers is entirely voluntary and it is understood, that the participation by the customer shall be deemed to have been made on a voluntary basis. All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Chennai.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Groci.online owns all Intellectual Property Rights to and into the App, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Groci.online without obtaining authorization from Groci.online .
Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
The app may contain links to other websites (“Linked Sites”).The Linked Sites are not under the control of Groci.online or the Website and Groci.online is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Groci.online is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Groci.online is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Groci.online or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Groci.online has endeavored to ensure that all the information on the App is correct, but Groci.online neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Groci.online be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Groci.online be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Groci.online shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Groci.online control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
You agree to indemnify, defend and hold harmless Groci.online from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Groci.online that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
At Groci.online , we have customized pricing according to the services rendered by us. Typically, the range of transactions on our website varies from INR 50 to 500.
Products are Picked up from your neighborhood stores & dropped to the delivery address. Charges for delivery are on the basis of order values as follows:
|Order Value||Delivery Charge|
Groci.online Wallet is a credit pocket which is associated with your Groci.online account in which the gift amount and refund amount both are added. Groci.online wallet is splitted in two categories
1. Gift Wallet
2. Refund Wallet
Groci.online wallet can be funded in the following manner
1. Gift wallet can be funded either by promo codes or directly through Groci.online
2. For every return, cancellation, alteration in order or product undelivered, the balance amount will get added in the refund wallet
Amount in the wallet will automatically be considered for redemption while placing an order
1. Refund wallet amount will be prioritized first for redemption
2. Only 10% will be considered for redemption from the gift wallet for the total amount of order
No, you cannot add credit to your wallet. It can only be added by coupon codes in gift wallet and by refunded amount in refund wallet.
Yes, refund wallet amount can be refunded to bank whereas gift wallet can only be used for future orders. Please contact our customer support to initiate the refund process.
Groci.onlinemay suspend or terminate your use of the App or any Service if it believes, in its sole and absolute discretion that you have breached a term of these Terms.
If you or Groci.online terminates your use of the App or any Service, Groci.online may delete any content or other materials relating to your use of the Service and Groci.online will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Chennai.
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
We reserve the right to modify or terminate the service for any reason, without notice at any time.
We reserve the right to refuse service to anyone for any reason at any time.
We reserve the right to force forfeiture of any username that becomes inactive, violates trademark, or may mislead other users.
6. We reserve the right to reclaim usernames on behalf of businesses or individuals that hold legal claim or trademark on those usernames.